Effective Date: 20/06/2025

This Privacy Policy describes how Jae’s Wheel Masters (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website jaeswheelmasters.com, use our services, or interact with us.

1. Information We Collect

We may collect various types of information from and about you, including:

• Personal Identification Information:
  
  • Name (e.g., when you fill out a contact form or book an appointment)
  • Email address
  • Phone number
  • Vehicle details (make, model, year, registration number – relevant for services)
  • Address (e.g., for billing or service inquiries)
• Payment Information: (If you make online payments or inquiries)
  
  • Credit card details (processed securely by third-party payment processors, we do not store full details)
• Usage Data:
  
  • Information about how you access and use our website (e.g., pages visited, time spent, browser type, IP address).
  • Referral sources (how you found us).
• Device Information:
  
  • Information about the device you use to access our services (e.g., device type, operating system).

2. How We Collect Information

We collect information through various methods:

• Directly from You: When you fill out forms (contact, quote request, appointment booking), call us, or send us emails.
• Automatically: As you navigate our website using cookies, web beacons, and similar technologies (e.g., Google Analytics).
• From Third Parties: (If applicable) From partners like online booking platforms or payment gateways.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To process your requests, book appointments, provide quotes, and deliver tire sales and services.
• Communication: To respond to your inquiries, send service reminders, marketing communications (with your consent), and updates.
• Improving Our Website & Services: To analyze website usage, understand customer preferences, and enhance user experience.
• Marketing & Promotions: To send you relevant offers, news, and information about our products and services (you can opt-out at any time).
• Security & Fraud Prevention: To protect our website and operations from fraudulent or unauthorized activity.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf (e.g., website hosting, payment processing, marketing, analytics). These providers are contractually obligated to protect your information.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, sale of company assets, or acquisition.
• With Your Consent: For any other purpose disclosed to you at the time of collection.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your Browse experience, analyze site traffic, and personalize content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
• Erasure: The right to request that we erase your personal data under certain conditions.
• Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
  
   
• Object to Processing: The right to object to our processing of your personal data under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  
   

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We advise you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:

• By Email: jaeswheels@gmail.com
• By Phone: +91 94483 52405
• By Mail: NH 66, Panvel – Kochi – Kanyakumari Hwy, near Bus Stand, Kinnimulki, Udupi, Karnataka 576101